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Privacy Policy

Gama Script, with its registered office at The News Building 3, London Bridge Street, London, England, SE1 9SG, Business Registration No. 700468291BC0001 (referred to as "we" or "us"), is dedicated to safeguarding the privacy and personal data of our users, clients, and partners, including potential customers (referred to as "you" or "your"). We adhere to both the UK Data Protection Act and the General Data Protection Regulation (GDPR) applicable within the European Economic Area (referred to collectively as "Applicable Law"). This Privacy Policy outlines our practices concerning the collection, use, and protection of your Personal Data when you visit our website GamaScript.com (referred to as the "Site") or utilize any of our services (referred to as the "Services"). "Personal Data" refers to any information that identifies or can identify a natural person. We encourage you to review this Privacy Policy thoroughly to understand our practices and procedures regarding your Personal Data.

PERSONAL DATA WE COLLECT:

1.1. Information You Provide

When you interact with our Site or Services, you may voluntarily provide us with Personal Data. This may include your name, email address, postal address, order details, financial information, and any other information shared during customer service interactions. We handle this data in compliance with Applicable Law, assuming it pertains to you or has been authorized by the relevant third parties. By providing this data, you act as an independent controller and assume all responsibilities and obligations as required by law. You release us from any claims or damages from third parties whose Personal Data is processed through your use of our Site or Services in violation of the law.

1.2. Browsing Data

Our Site's computer systems and software procedures collect certain Personal Data as part of internet communication protocols. This data, although not collected to identify individuals, may allow identification through processing and association with data held by third parties. This category of data includes: (i) IP addresses or domain names of the devices used; (ii) URI (Uniform Resource Identifier) addresses of the requested resources; (iii) the time of the request and method used to submit the request to the server; (iv) the size of the file obtained in response; (v) the numeric code indicating the status of the server’s response (successful, error, etc.); and (vi) other parameters related to the operating system and computing environment of the user.

1.3. Cookies and Similar Technologies

We may collect Personal Data using cookies and similar technologies. For detailed information on our use of cookies and how you can control them, please refer to our Cookies Policy.

DATA RETENTION AND SECURITY MEASURES:

2.1. Data Retention

We process and retain Personal Data only as long as necessary to achieve the purposes for which it was collected. Specifically: - Personal Data related to the provision of our Services will be retained for two years from the termination of the Services or until you request deletion.
- Personal Data used for our newsletter services will be processed until you unsubscribe.
- Personal Data that must be retained under applicable laws (e.g., for tax or bookkeeping purposes) will be retained as long as necessary to comply with those laws.

2.2. Security Measures

We prioritize the security of your Personal Data at Gama Script. We maintain and continually update robust technical and organizational security measures to protect your data from accidental loss, unauthorized access, alteration, or disclosure. These measures include:
- Data Minimization: We only collect, retain, and process essential Personal Data necessary for our services and legal obligations.
- Pseudonymization: Where feasible, we pseudonymize Personal Data to ensure it cannot be linked to a specific individual without additional information.
- Encryption: We use encryption to secure Personal Data during transmission, making it indecipherable without the decryption key.
- Access Restriction: We restrict access to Personal Data to authorized personnel only, ensuring that only those with a legitimate need can access it.
- No Hard Copy Data: We do not store any Personal Data in hard copy format.

RECIPIENTS OF YOUR PERSONAL DATA:

3.1. Third-Party Service Providers

We use reputable third-party providers for various services such as hosting, maintenance, billing, and customer support. These providers, including Fastspring, Mailchimp, Zendesk, and LicenseSpring, receive your Personal Data only to perform these services on our behalf. We require these providers to adhere to strict privacy and security standards when handling your data.

3.2. Affiliates and Business Partners

We may share Personal Data with our headquarters, affiliates, and business partners when necessary for the purposes outlined in this Privacy Policy. For example, our marketing team operates from Canada, customer support from the Philippines, and our financial department from Switzerland.

3.3. Legal Obligations

We may disclose your data to third parties as required by law, to comply with legal processes, or to protect the security of our services and customers. We will inform you of such disclosures unless we are legally prohibited from doing so.

3.4. Aggregated or De-Identified Data

We may share non-Personal Data, such as aggregated or de-identified data, with third parties for business, marketing, and analytical purposes. This helps third parties understand our users' behavior and preferences without compromising their privacy.

DATA TRANSFERS:

While our primary operations are based in the UK, we operate globally. This means that your Personal Data may be transferred to and stored by our affiliates, partners, or service providers in various countries, including outside the European Economic Area. By providing your Personal Data, you consent to these transfers. We ensure that all data transfers comply with the standards outlined in this Privacy Policy.

YOUR RIGHTS:

4.1. Right of Access

You have the right to request confirmation of whether your Personal Data is being processed and to access your data. You can also request information about the purposes of processing, the categories of data involved, and the recipients of the data.

4.2. Right to Withdraw Consent

You can withdraw your consent to the processing of your Personal Data at any time, including for direct marketing purposes. This does not affect the legality of processing before the withdrawal.

4.3. Right to Rectification, Erasure, and Restriction

You have the right to correct inaccurate or incomplete Personal Data, request the deletion of unlawfully processed data, or restrict processing if required for legal reasons.

4.4. Right to Data Portability

You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format. You can also request the transfer of this data to another controller where technically feasible.

4.5. Right to Lodge a Complaint

If you are a European citizen, you have the right to lodge a complaint with the Supervisory Authority in your place of residence.

4.6. Contact Information

To exercise any of your rights, please contact Gama Script at The News Building 3, London Bridge Street, London, England, SE1 9SG, or via email at support@gamascript.com. We aim to respond to all requests within one month, but complex or extensive requests may require additional time, in which case you will be informed of the delay.

AMENDMENTS TO THIS POLICY:

This Privacy Policy is effective as of the date specified. We reserve the right to amend or update this policy to reflect changes in legal and regulatory requirements or our practices. Any changes will be posted on our Site, and we encourage you to review this policy periodically to stay informed about how we are protecting your Personal Data.